Meet the Team

RGI’s expert in all things finance, Jackie’s path to association management was anything but traditional. After graduating from Southern Illinois University-Carbondale with a degree in accounting, Jackie worked in a number of finance-related roles, including audit manager for KPMG Peat Marwick and internal auditor and terminal director for BAA Indianapolis, the management company of Indianapolis International Airport, before joining the RGI team in 2000.

In addition to her role as director of finance, Jackie has served as executive director for a number of associations in various industries, including commercial real estate, acoustical consultants and nutrition educators. This broad range of experience gives Jackie unique insights and knowledge about association best practices. In addition to her finance expertise, she is also an expert in organizational operations, volunteer management and conference planning, and is passionate about finding ways to make clients more prosperous—for example, she recently led the negotiation of a publishing contract that included a $50,000 signing bonus for the organization.

Although Jackie now resides in Houston, TX., she is still a die-hard Indianapolis Colts fan. When she’s not cheering on the Colts, you may find her cooking something delicious (she has every issue of Cooking Light since 1995) or enjoying one of her other passions, Star Trek.

As vice president of association strategies, Mark provides executive-level advice and strategy to RGI’s current and prospective clients. Beyond consulting projects and developing new partnerships, Mark has served as executive director for various RGI clients since joining the company in April 2013.

Mark started working in association management in 1993. As a Certified Association Executive, he has held executive roles at a variety of membership-based organizations, including Phi Kappa Theta Fraternity and Foundation, the National Chimney Sweep Guild, the Chimney Safety Institute of America, the Vacation Rental Managers Association and the Indiana Society of Association Executives. In these roles, Mark has successfully developed plans and processes resulting in record membership recruitment and retention, event attendance, financial reserves and total net revenues. Prior to making the leap to the non-profit world, Mark worked for Xerox Corporation and Pillar Development Corporation.

Mark is passionate about helping organizations with limited resources discover opportunities to excel. He specializes in helping organizations find the “sweet spot” where governance and professional management align in a way that uncovers never-before realized potential, allowing them to propel to new heights as a result.

A graduate of Northern Illinois University, Mark is an active volunteer within his community. He served as president of the Indiana Society of Association Executives and is currently serving as the president of the Fishers, Ind., Rotary Club. Mark also serves as the district outbound coordinator for the Rotary District 6560 Youth Exchange Program.

In his free time, Mark enjoys cheering on Indy and Chicago sports teams, including the Colts, Bears, Pacers, Bulls and– to stay grounded– the Cubs. He is a proud parent of three children, loves to travel and recently found a new passion: motorcycles.

Tim serves as the vice president and co-owner of Raybourn Group International.

His 20+ year career in professional association management began when he was named Executive Vice President and CEO of Tau Kappa Epsilon International Fraternity, the world’s largest collegiate men’s fraternity with 320 chapters and 240,000 members. There he led his staff and volunteer team to create new effective volunteer, member recruitment and professional development initiatives.

Experienced in leading individual membership, professional and trade associations, Tim has been a proven leader in all aspects of association leadership, especially in areas of member services, Board governance, volunteer engagement, strategic planning and conference and convention strategy. Prior to engaging association management as his profession, Tim was vice president and managing partner of a multi-location funeral home enterprise in his native northeast Ohio.

As a volunteer leader and officer with various associations, he is past president of the Indiana Society of Association Executives (ISAE), and a member of the American Society of Association Executives (ASAE), where he has served as facilitator for ASAE’s “CEO Bootcamp” executive leadership training program. He has earned ASAE’s highest professional certification, the Certified Association Executive (CAE).

He also remains an active alumnus member of the great Tau Kappa Epsilon International Fraternity (TKE), where he was the 2015 recipient of The Order of the Golden Eagle, the Fraternity’s highest award; and is a member (Inhalte die Cospsschleiffe) of the Corps Franconia Darmstadt, one of the oldest collegiate fraternal societies in Deutschland; Past Master of his Masonic Lodge; Past Commander-in-Chief of the Ancient Accepted Scottish Rite of Freemasonry;  Past Potentate of Murat Shriners; the Honorable Order of Kentucky Colonels; the Columbia Club of Indianapolis, the Indy Boxing Club; and is a member of the Board of Directors of the Indiana Funeral Education Foundation.

He and his lovely wife of more than 20 years, Leslie, reside on Indy’s north side with their cocker spaniel Casey Irene.

Leslie has been a leader in association management for more than 30 years, contributing to a variety of associations from professional, educational and philanthropic groups to an emerging trade association.

Bringing her wide skill set of strategic planning, visionary management and increasing member value to the organizations she serves, Leslie has a proven record of revitalization of various associations and their Boards.

As a volunteer within the profession, Leslie is active in the Indiana Society of Association Executives, having served on the Board of Directors, as well as chairing several ISAE committees prior to being named Executive Director in 2007. Her work earned her the ISAE Staff Professionalism Award, Volunteer of the Year and Association Executive of the Year honors from her colleagues.

She has also served as chair of the American Society of Association Executives’ Certified Association Executive (CAE) Commission and was honored as an ASAE Fellow for her contributions to the profession, a highly prestigious recognition in the field. Leslie currently serves on the Board for the AMC Institute.

Leslie has always been an active volunteer within her community. Currently she serves on the board of Pack Away Hunger and the Alliance for Better Nutrition. Both groups focus on feeding those facing hunger local and abroad.

Stu joined the RGI team in 2018 as Director of Communications and Membership. He graduated from Indiana University in 2014 with a degree in journalism with a second concentration in English composition and a specialization in news reporting and writing.

Prior to working for RGI, Stu worked at a Washington, D.C.-based association management company where he held various communications roles with Pickle Packers International and the Flavor and Extract Manufacturers Association. He’s also held roles with the American Meat Institute, the American Frozen Food Institute and Global Cold Chain Alliance.

Stu is an expert in member engagement, new member recruitment strategies, writing and website management. He enjoys being able to work with many industries and help people succeed in their line of work.

In his spare time, you can find Stu spending time with his two adorable cats – Chloe and Arnold. He is a die-hard fan of the World Champion Washington Capitals, and other D.C. sports teams as well as developing his green thumb with his newfound passion for gardening.

As Director of Marketing, Shelly implements integrated marketing communications strategies that help the organizations better serve their missions and communicate with key constituents.

Since January 2010, Shelly has drawn on her experience in event marketing, content generation, publications, branding and membership recruitment to execute the various communications created for RGI and the associations it represents.

Shelly, a Certified Association Executive, holds bachelor’s degrees from the University of Indianapolis in Spanish and communication, with concentrations in journalism and public relations. Prior to her time at RGI, Shelly served as the Marketing and Public Relations Coordinator for the Crossroads of America Council of the Boy Scouts of America. Before that, she interned with the Indiana State Fair in the publicity department.

Within her time in association management, Shelly has served in volunteer roles within the industry. Previous volunteer roles include the Indiana Society of Association Executives: Past chair of Inbound Marketing Committee (2014), CAE exam study session facilitator (2015-2016), member of branding task force.

Rachel is responsible for publication management and nutrition education initiatives in her role as Executive Director. Rachel started working with her first association in 1985 and excels at envisioning and implementing the steps necessary to achieve the goal.

After joining RGI in 2010, Rachel continues to advance her association through communications and content creation. Specifically, she redesigned a client’s newsletter from two color publication to a full color publication, which tripled revenue while cutting expenses in half. Additionally, she organized, promoted and conducted educational webinars viewed by hundreds of registrants internationally.

Holding a bachelor’s degree in journalism and business from Indiana University, Rachel possesses experience in nutrition education, interior design education, acoustics, religious organizations, publication management and all aspects of residential construction. Previously, she held positions with the Columbia Club and the Builders Association of Greater Indianapolis.

Driven by the passion members have for their profession and organization, Rachel is an active volunteer in her community. She currently volunteers for the Public Relations Society of America Hoosier Chapter and the Calvary Lutheran Church.

She loves audio books, so ask her what she’s listening to this week! Her first experience with a computer was learning to program in Fortran with punch cards while attending Indiana University. Since 1995, she’s assisted in the publication of the Stutz Club’s quarterly magazine. Stutz was an Indianapolis-made luxury automobile.

Nick joined the RGI team in 2017. He brings with him a wide array of association management and membership expertise thanks to his previous roles in fraternal organizations.

Nick holds undergraduate degrees from Indiana University Purdue University Indianapolis in Forensic and Investigative Sciences (BS) and Chemistry (BA), and a Masters of Education from the University of South Carolina in Higher Education and Student Affairs.

With Nick’s prior experience working in with fraternities, he considers himself an expert on data analysis, assessment, curriculum and instructional design and customer service.

Nick serves as a member-at-large for the IUPUI School of Science Alumni Association and as a volunteer for several fraternal organizations.

Outside of his responsibilities at RGI, Nick is an avid fan of traveling, both domestic and abroad. As a child, he spent five years in Germany while his parents were stationed there with the U.S. Army. Although he enjoys traveling, he also appreciates a quiet night in playing board games and looks forward to attending GenCon each year.

Natalie utilizes her expertise in event coordination, member engagement and data management to provide member-focused service that helps her clients thrive.

Upon joining RGI in 2016, Natalie quickly found her place in association management due to the fulfilling relationship between members and staff. Whether charitable or professional, associations offer members the opportunity to connect with others who share a common mission, profession, or pastime. She finds it extremely rewarding to contribute to the achievement of these goals in some way.

A graduate of Indiana University-Purdue University Indianapolis’ Tourism, Convention and Event Management (TCEM) program, Natalie enjoys applying her skills for the advancement of her clients’ missions. Prior to joining RGI, she served as a Facilities and Special Events Intern for Hancock County Visitors Bureau. Through this internship, Natalie gained experience with event planning and promotion, site selection research and speaker management; all which she uses in her position with RGI.

Active in her community, Natalie volunteers with the Indiana Canine Assistant Network (ICAN), a nonprofit that uses Indiana’s Correctional Facilities to train assistance dogs for individuals living with disabilities in Indiana. She also enjoys volunteering for Indianapolis-area special events. A lifelong Hoosier, Natalie enjoys showing off everything Indy has to offer while discovering something new in the process!

Nancy has worked in funeral service for over 16 years and brings that experience to her work with an association for independent funeral homes. She has expertise in the field of grief with Certifications as a Grief Management Specialist, Grief Services Provider and Funeral Celebrant. She is also a Certified Laughter Leader, published author and professional speaker. Nancy recently became a part of the RGI team and uses her background to bring innovative new programs to the members she serves. Nancy develops and leads staff training for the association she serves on how to communicate the value of their business to the community they serve, as well as how to provide “wow” level customer service.

A graduate of Empire State College with a bachelor’s degree in Business, Management and Economics, Nancy has served as Community Outreach and Marketing Director for cemeteries in the Buffalo, NY area as well as Veterans Funeral Care in Clearwater, FL. Through her company, The Laugh Academy, Nancy travels the country teaching busy professionals how to “stress less and laugh more.”

Nancy and her husband, Bob share their Florida home with an elderly cat, a pug and their new puppy. She loves to walk the beach and watch the sunsets, walks at the park looking for alligators and walking the dogs trying to tire out the puppy. She hosts a monthly meet-up group dedicated to holistic health practices and facilitates a local grief support group. If you ever get the opportunity to meet Nancy in person, ask to see her fingers!

Millie joined the RGI team in 2020 as a Meetings & Membership Coordinator. She obtained her bachelors in tourism, conventions & event management from IUPUI and uses her experience in events to serve her clients well. Millie enjoys working in association management because it offers her the opportunity to work with a wide array of clients.

Before beginning her work at RGI, Millie was an Attractions Cast Member at Walt Disney World. She was also a Graduate Assistant at IUPUI and interned for the Indiana Office of Tourism Development and Downtown Indy, Inc. Additionally, she has volunteered for multiple key events including the IUPUI Hunger Banquet and the Earth Day activities at the Indiana State Museum.

When she is not working, Millie enjoys all things Disney and musical theater. She recently married her husband, Seth, and likes to spend time at Hobby Lobby and on Pinterest brainstorming new craft ideas to try out.

Melissa Heeke joined RGI in 2019 and serves as Membership Director. She is a Certified Association Executive (CAE) and holds a bachelor’s degree in Speech Communications from Indiana State University and a master’s degree in Leadership Development from St. Mary-of-the-Woods College.

As an association management professional with nearly 20 years of experience, Melissa brings an array of knowledge in volunteer management, leadership development, initiating and expanding member engagement programs, and membership growth. Her past roles include serving as the Director of Communications and Marketing for the National Chimney Sweep Guild and Chimney Safety Institute of America and as Director of Membership and Communications for the Midwest Political Science Association.

She strongly believes in the power of associations and has served as the president of the Indiana Society of Association Executives, the chair of American Society of Association Executive’s Small Staff Association Advisory Committee, and on the board of directors for the Indy Film Fest and Altrusa International of Indianapolis. She has received multiple awards for her work in associations including ASAE’s “Power of A” Silver Award and ISAE’s Association Professional of the Year.

Melissa believes there is truth in the quote often-attributed to Margaret Mead: “Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it’s the only thing that ever has.” Association management allows her to apply her talents and experience to support those who themselves are improving industries and professions to further support society.

In her free time, Melissa regularly hosts book-themed gatherings as a Little Free Library steward. She has a dog named Ruby, short for Rhubarb, which was chosen at random from a cookbook. Melissa and her spouse recently fulfilled a dream of visiting Stonehenge for the summer solstice celebrations and they hope to visit during the winter solstice sometime soon.

As an Executive Director, Mary Ann provides strategic oversight to association operations, streamlining processes and ensuring implementation of best practices. Mary Ann began working in association management in 1990 and uses her expertise in relationship building, board governance and meeting planning to establish growth and progress of associations.

Mary Ann holds a bachelor’s degree in English literature from DePaul University and a certificate in business administration from the University of Illinois. She began working with RGI in 2000.

Prior to joining RGI, Mary Ann held a number of senior management positions, including Director of Membership for the Women’s Council of REALTORS, Managing Director at the Association of Fundraising Professionals – Chicago Chapter and Director of Development at the Advocate Charitable Foundation.

Aside from her experience in real estate and fundraising, Mary Ann also held positions within the computer programming and nutrition education industries. Her proven track record and time within these industries led to her designation as a Certified Association Executive (CAE) in 1997.

Mary Ann enjoys witnessing the passion volunteers have for their industry and their willingness to give back to or lead an organization that represents the best of the best in their field. She also appreciates connecting with members at events and helping them achieve their goals. Much like the volunteers she oversees, Mary Ann is a leader in her community as well. She currently volunteers for the Forum Editorial Working Group and Bridge Builders.

Mary Ann is a soon to be – and slightly panicked – “empty-nester.” She’s a lover of yoga and hot chocolate, but not at the same time. She enjoys cooking with friends and feeding people.

Marissa is currently a Communications Intern at RGI while also pursuing her bachelor’s degree in communications with an emphasis in public relations and a minor in Visual Communication Design from the University of Indianapolis. She joined the team in 2020 and enjoys learning about each diverse client within association management because she feels she is consistently learning something new.

Marissa has also worked for two years at UIndy’s student-run PR firm, Top Dog Communication. She was recently promoted to Firm Director, and through this opportunity she has been able to work with many different clients such as the Indiana Builders Association, the Youth Opportunity Foundation, and Inspired Content.

When Marissa isn’t studying and working, she loves to spend time with her rescue dog, Opal. She also enjoys helping her husband on the family farm as well as practicing photography.

MacKenzie joined the RGI team as a Communications Intern in 2020. She recently graduated from Olivet Nazarene University with a bachelor’s degree in both marketing and Spanish, receiving the honor of being selected as the Outstanding Graduate in Marketing for her school. She has also achieved a level of fluency in Spanish.

Through her professional career so far, MacKenzie has worked as a Communications Intern for Riley Children’s Foundation, a Sales Intern for Samsonite, a Digital Marketing Intern for the ONU McGraw School of Business Agency, and a Digital Marketing Intern for 9 Square in the Air. She has also spent her time as a volunteer Spanish interpreter for several different elementary and middle schools. At Olivet, she has been very involved through the Varsity ONU Women’s Soccer Team, serving as Marketing Club President, and studying abroad in Quito, Ecuador.

Outside of work, MacKenzie has been learning a third language (Arabic). She likes to discover new music and, spends a large amount of time trying to teach her dog how to go on runs with her.  She also enjoys traveling, cooking and nutrition, and spending time outside.

As Director of Membership, Lisa incorporates her 20+ years of expertise in higher education and fraternal organizations to manage a broad range of association and membership services.

Before joining RGI in 2020, Lisa spent most of her professional career providing leadership at Indiana State University, University of Illinois at Urbana-Champaign, and University of Southern Mississippi. Her higher education career focused on communication, marketing, student success services, and alumni association. She earned a bachelor’s degree in psychology from the University of Evansville and a master’s degree in education and organizational leadership from the University of Illinois at Urbana-Champaign.

She is an active alumna in Alpha Omicron Pi International Fraternity and is a member of the Indianapolis alumnae chapter. She serves locally at Indiana State University and internationally with the National Panhellenic Conference.

In her spare time, Lisa can be found officiating Indiana swimming competitions as a National Level 3 stroke and turn judge and serving as the president of the Terre Haute Torpedoes Swim and Dive Club. She never passes up an opportunity to complete a home improvement project or encourage her family to explore new places, activities, and adventures.

Kim, a Certified Association Executive, has been with the RGI since 2004. With her expertise in strategic planning and financial management paired with her experience in commercial real estate, engineering and amusement and vending education, Kim provides strong leadership to the associations she serves.

Driven by knowing what she does day in and day out impacts the success of her members, Kim has retooled programs and communications to provide more value to members, resulting in an increase in net revenue and member engagement. With many years of experience in association management under her belt, Kim leads the strategic planning and implementation process for her clients to ensure a clear vision for the association and continual progress towards that vision.

Since graduating with a political science degree from Indiana University-Purdue University Indianapolis, Kim has remained active in her community through volunteerism. She serves as co-chair of the Professional Development Committee for ISAE. Previously, she served on the ISAE finance, membership, convention, inbound marketing and professional development committees.  Additionally, she served as Vice President of Finance for the Junior Chamber International – Indianapolis from 2011 to 2012.

In her spare time, she enjoys cooking and has quite the impressive cookbook collection. As a native Hoosier, Kim loves the city of Indianapolis, while her favorite place to visit is the Pacific Northwest.

As Communications Coordinator, Justin brings his expertise in public relations, marketing, and event planning to the team. He attended and graduated from Syracuse University with a bachelor’s degree in both public relations and history, graduating with distinction in European history.

Before joining RGI in 2020, Justin worked in communication and marketing roles at the National Sports Media Association and College Splits, an NCAA baseball data and statistic company. He has also been involved in several programs and student organizations at his university such as PRSSA. He is excited to explore new areas of business and society through association management.

Outside of work, Justin is a huge history buff and especially loves to study European history. He also enjoys traveling to the beach with his family and usually spends his summer nights watching the St. Louis Cardinals.

Joe joined the RGI team in 2018 as the Accounting Manager. He comes to RGI with experience as a financial analyst and an accountant.

Joe graduated with a Bachelor’s in Accounting, then continued his education by acquiring an MBA with a finance concentration, both earned from Ball State University. Joe’s industry experience includes local not-for-profits, contract research organizations, and biorepositories. He likes using accounting and finance knowledge to create a story for clients to better understand their business. He was drawn to association management for the chance to work with a diverse client base and the opportunity to solve accounting challenges on a regular basis.

Outside of his responsibilities at RGI, Joe is actively involved with his church through volunteer opportunities and choir participation. He also helps out with Habitat for Humanity of Greater Indianapolis. Singing is a large part of Joe’s life. He met his wife Daria in a choir at Ball State and currently sings in an acapella group called Resolution. Joe recently took up a new hobby of gardening, which he plans to expand on soon.

Jordan joined RGI as Communications Coordinator in 2020. With a bachelor’s degree in marketing and a minor in communications from the University of Indianapolis, Jordan brings her expertise in graphic design, photography, and general communication to the team. Before beginning work for RGI, Jordan developed her experience through her jobs as Business Development Intern at Hirons, Marketing Intern at the Greater Greenwood Chamber of Commerce, and Copywriter for the University of Indianapolis Athletic Development.

Jordan has also been involved in volunteering as the Former-President for the University of Indianapolis Circle K Club. Additionally, she has volunteered for Fletcher Place Community Garden, the Ronald McDonald House, and Holy Family Shelter. Through association management, Jordan hopes to help support others in their mission.

In her spare time, Jordan enjoys traveling and has been to ten different countries. She also loves illustrating as well as cooking and baking. She recently wrote, photographed and designed her own cookbook.

Jessica brings years of experience in association management as well as experience in higher education and funeral service to RGI as Assistant Executive Director for an international client.

Jessica joined the RGI team in 2020. She uses her expertise in event management, tradeshow and conference planning, distance education, curriculum design & development, strategic planning, and content creation to best serve her client and the RGI team. She graduated from Christopher Newport University with her Bachelor of Arts degree in Spanish with a minor in Leadership Studies and obtained her Master of Arts from Old Dominion University in Applied Linguistics with a TESOL (teaching English to speakers of other languages) certificate.

When it comes to association management, Jessica enjoys creating opportunities for members to find solutions to the daily challenges they face, whether that be through in-person educational events, online learning, social media, business services, or curriculum development. She has been integral in creating and running a young professionals group, which has helped capture younger generations and boosted interest in the association. She has also created online resources and presentations for members to help grow their businesses.

While she’s not working, Jessica spends time volunteering on various educational committees for TSAE (Texas Society of Association Executives) as well as the Leadership TSAE Program, both as a protégé (2016) and a mentor (2019). She also coordinates the monthly prayer newsletter for the nonprofit Seed Effect, which works with refugees in Northern Uganda. For fun, she loves to two-step and loves helping her husband sell his Evil Cowboy hot sauce and salsa. Jessica spent a large part of her childhood in Ecuador, which sparked a love for traveling and a desire to visit all parts of the world.

Evan Hoffmeyer joined the RGI team in 2019.

A local journalist for 12 years, he is excited to bring his expertise in media and government relations, public policy, and content marketing to his work in association management.

Evan got a BA in Communications with a minor in political science from the University of the Ozarks in Clarksville, Arkansas. He will soon graduate from Ball State University in Muncie, Indiana with an MA in Journalism, specializing in media analytics and management.

In his spare time, you may catch Evan spending time with his wife, Rachel, hanging out with friends or relaxing with a book at a local coffee shop.

Emily joined the RGI team in 2019 and serves as Membership and Meetings Coordinator. She graduated from IUPUI with a Bachelors in Tourism, Events, and Sports Management (TESM) with an Event Management Certificate and a Business Certificate from the Kelley School of Business. She brings an array of experience to RGI, including event planning, event operations, customer service, and more. Emily loves the variety of work she gets to experience through working in association management.

Prior to RGI, Emily gained experience as the Event Services Area Manager at the IUPUI Campus Center, Events Intern for the Avon Wedding Barn, and Community Outreach Intern for Beyond Monumental and the Monumental Marathon. Emily has interests in the sporting industry and has dedicated her time volunteering with ISC for the Big Ten Championship and 500 Festival.

While she isn’t working, Emily enjoys spending time with her husky named Maverick and her two cats named Gary and Marty. She is an avid traveler, including more trip sto Disney World than she can count. She is nearly halfway to her goal of visiting all 50 states, and Hawaii is next up on her list. Emily collects sweatshirts from each state she visits to keep track of her progress.

Emilie Perkins joined RGI in 2019 as Director of Client and Conference Services. With over 19 years of experience with strategic meeting management, marketing and design, she has extensive strength in collaboration, fiscal accountability, strategic planning and communication. Perkins has spent the last 17 years with LeadingAge Indiana as the Vice President of Training and Events where she managed and evaluated over 90 events per year.

Perkins is a graduate of Marquette University where she specialized in Advertising and Marketing. She passionately believes in continual professional development and received a Certified Meeting Professional Designation (CMP) in 2009, a Certified Association Executive (CAE) designation in 2014, a Certificate in Meetings Management (CMM) in 2016, and  Project Management Professional (PMP) designation in 2019. Perkins is involved at the committee level and is a member of the Meeting Professionals International and the Indiana Society of Association Executives. In 2018 Perkins was named the ISAE Volunteer of the year, in 2017 she was awarded the MPI Indiana Lifetime Achievement Award, in 2016 she was named the Planner of the Year and in 2008 the ISAE Association Professional of the Year.

When she is not at work, Emilie does her best to be the World’s Okayest Mom and Wife; she is a serial volunteer; sporadic blogger; chronic over dresser; sharpie hoarder; and audiobook aficionado. Reach out if you want to talk about Meetings, Events and Nonprofit Management!

Danielle recently joined the RGI team as a Meetings Intern in 2020. She is currently a Senior at IUPUI studying tourism and event management with a minor in corporate organizational communication and a certificate from the Kelley School of Business. She is also pursuing a certificate in hospitality and tourism management from Florida Atlantic University.

Before beginning work with RGI, Danielle worked as an Attractions Cast Member at Walt Disney World on the opening team of Galaxy’s Edge. She also has experience in guest service representation at the Indianapolis Marriott Downtown. Through these experiences she has been able to develop skills that help her succeed in association management. Danielle also has invested her time volunteering for the 500 Festival- Kid’s Day, Mini Marathon, Lights at the Brickyard, and Teacher’s Treasures.

When Danielle isn’t studying and working, she loves to cook and bake (she finds most of her ideas from Pinterest). She also enjoys going to concerts as well as spending time with her puppy, Riley.

Craig joined the RGI team in 2015 as an intern and joined as a staff member in 2018. He brings a background in email marketing, social media marketing, audio and video production, and blog writing to the team.

Craig graduated from the University of Indianapolis with a B.A. in Communication with a double emphasis in public relations and electronic media. Outside of his time at RGI, he has held various communications and marketing roles for the Indianapolis Zoo, Visit Indy, and K-LOVE/Air1 Radio.

Craig enjoys the constant changes of association management. He is an avid problem solver that gets personal satisfaction from figuring out how to serve clients effectively and efficiently. While he is not working, Craig enjoys finding new ingredients and creating new dishes with them. He also spends his time playing with his Mini Australian Shepherd, Yogi, and re-watching The Office.

Christine uses her expertise in logistical planning, vendor management, volunteer management, program development and registration to help clients thrive in her role as Director of Meetings for two international associations.

A graduate of Indiana University-Purdue University-Indianapolis’ Tourism, Conventions and Event Management program with a certificate in Special Event Management, Christine has been part of the RGI team since starting as an intern in 2005. She now holds a Certified Meeting Professional designation as a result of her duration and success within the industry.

She’s well-versed in service organizations, corporate housing, association management in addition to her meetings and events experience. In her spare time, Christine serves in volunteer roles for United Way, Leadership United Generation Now Class of 2011 and Belzer Middle School.

Christine has met her favorite band twice and is a proud Greek married to a proud Irishman. OPA!

Brook has worked in association management since 2005 and is an expert in developing and implementing integrated marketing and communications strategies to help associations thrive.

Before joining the RGI team in 2015, Brook served in a number of communications roles for various organizations including Delta Tau Delta, Indiana State Teachers Association and the Indiana House of Representatives. Brook is a graduate of Indiana University, where she studied journalism and political science.

Brook is an active volunteer in her community, serving the Lawrence Township Schools, Riley Children’s Hospital Family Advisory Council and the Fraternity Communications Association.

Outside of the office, Brook loves hiking, gardening and being outdoors with her husband and twin daughters. She also loves cooking and exploring new recipes.

Brian employs his membership development, data management and strategic planning expertise in his role as Executive Director.

A Certified Association Executive (CAE), Brian has been engaged in association management since 2009 and has been a member of the RGI team since 2011. Brian implements unique, strategic ways to help his associations thrive. Driven by the gratification of being a volunteer and solving the problems that membership organizations face, Brian developed a webinar series from the ground up for one of the associations he serves. That same technology is now used to live stream some of their events.

A graduate of Indiana University-Purdue University Indianapolis with a bachelor’s in economics, Brian is experienced in mortgage brokers, noise control engineers, information systems, sports professionals, environmental consultants, commercial real estate and professional land surveyors. Prior to joining the RGI team, Brian served as the Membership Coordinator for the Indiana Association of Mortgage Brokers. He also worked as the IT Manager for Diversified Mail Services during the recession.

Brian’s passion for volunteerism extends beyond the office. An active volunteer in his community and the profession, Brian is very active in the Masonic Fraternity. He’s the past Lodge President (2004) and is currently the District Rep for the statewide organization. He previously served as Presiding Officer and Board Member (2010-2012) for the Indianapolis Scottish Rite. Currently, Brian is an active member of the Indiana Society of Association Executives (ISAE), and served as Membership Chair in 2015.

Brian has served as the presiding officer for nine membership organizations and belongs to several more. The highlight of which was serving on the Board of Directors of the Indianapolis Scottish Rite, a fraternal organization serving over 10,000 members. After learning about a career in association management from Tim Murphy, he was then recruited as one of the first Student Members of ISAE. He dabbles in a number of hobbies which currently include being an avid reader, a board game enthusiast, a huge sports fan and a craft beer taster. List is subject to frequent changes.

Ashley brings a background of experience in training, education and human resources to her role as Education & Membership Coordinator.

A graduate of Indiana University-Purdue University Indianapolis with a Bachelor of Arts in Psychology with a concentration in Industrial/Organizational Psychology and a certificate in Human Resource Management, Ashley is quickly finding her place in the association world. Prior to joining RGI in early 2017, she served as the Marketing Director & Human Resources Coordinator  for the largest privately owned law enforcement training company in the US for nine years. She also gave her time volunteering for the Indianapolis Zoo and the Julian Center.

Since entering into association management, Ashley has enjoyed interacting with association members. She finds satisfaction in working with and assisting members that are so passionate about their industry.

Ashley and her husband stay busy with their two crazy King Charles Cavalier Spaniels. She enjoys traveling, including Caribbean cruises, trips to the west coast and owning an annual pass to Walt Disney World. Trivia is one of her favorite hobbies and has been told she is no fun to watch Jeopardy with.

Since joining the company in 2010, Amanda has proudly served as RGI’s resident jack-of-all-trades when it comes to association management. From membership to marketing to event planning, Amanda is an expert at solving new challenges with adaptability and ingenuity.

After graduating from the University of Evansville with a bachelor’s degree in sociology, Amanda obtained a Master of Education in college student affairs administration from the University of Georgia. Amanda worked at Brenau University and Mercer University before making the leap into association management at the Association of Fraternity/Sorority Advisors. Amanda also worked for Heartland Truly Moving Pictures, a film festival based in Indianapolis.

Not only is Amanda RGI’s only Certified Volunteer Administrator (CVA), but she also is an active volunteer herself. Amanda served on the American Society of Association Executives (ASAE) Certified Association Executive commission from 2012-2016. She also has served as the Think Pink Luncheon silent auction chair for the Zeta Tau Alpha Memphis Alumnae Chapter since 2012, and as release figure method specialist for the National Panhellenic Conference since 2007.

Amanda lives in Memphis with her husband, daughter, dog and cat. In her spare time, Amanda enjoys yoga and working out. She also considers herself a foodie, and loves to cook, try new restaurants, read about food and restaurants, and get to know the vendors at the local farmer’s market.

As Membership and Meetings Coordinator, Alyssa brings her knowledge of hospitality, customer service and event industries to the team. Before joining RGI in 2020, Alyssa achieved a bachelor’s degree in tourism, conventions, and events management and a bachelor’s in business from IUPUI. She then worked as Assistant Director of Special Events at Indiana Landmarks. Alyssa also has enjoyed volunteering for Habitat for Humanity and Gleaners Food Bank.

Eager to learn about different associations, Alyssa is most excited to get to know people from many different backgrounds and locations. Outside of work, Alyssa loves to rock climb with her husband (indoor and outdoor) as well as cook and bake. Her family is also growing as she expects her first child later this year.

Adeline Border joined the RGI team as a Marketing and Communications Coordinator in 2019. She graduated from Ball State University with a Public Relations major and a Travel and Tourism minor. Adeline has also obtained a certification in Sabre online coding.

Before joining RGI, Adeline was the Marketing Intern for WFY, Marketing and Communications Intern for Downtown Indy, Inc., and Marketing and Communications Intern for Muncie Visitors Bureau. From these experiences, she brings expertise in communication, marketing, and hospitality.

Since coming to RGI, Adeline enjoys the variety of work that comes with association management and the large number of people that she is able to interact with on a daily basis. She especially likes working with nonprofit clients. While she’s not in the office, Adeline enjoys cooking, eating, and traveling (to eat more food). She also enjoys kayaking and looks forward to adopting a cat soon.