Gena Hayes

Senior Member Services Coordinator

Gena joined the RGI team as a Member Service Coordinator in 2022. She graduated from The Ohio State University with a bachelor’s in business administration with a specialization in marketing.

Prior to joining the RGI team, Gena gained experience in customer-facing skills and event planning from working as a field sales representative. She brings skills in relationship-building, problem-solving, and customer service.

When she is not working, Gena enjoys hanging out with her family and friends, trying out new cooking recipes, and staying active through Irish dance and kickboxing classes.