Ensuring Your Success Through

Innovative Solutions

Raybourn Group International is an accredited full service Association Management Company (AMC) – partnering with you and your association to increase efficiencies and reduce operating costs.

We have a proven track record of success.  Read our success stories to learn how we have  partnered with a variety of associations to solve  problems similar to yours.

Passion. Expertise. Partnership.

60,000+

Members

107

Countries

1200+

Volunteers

200+

Board Members

The RGI Advantage

At Raybourn Group International, we achieve success for our partners through:

RGI’s expertise in membership growth strategies have allowed our association partners to achieve measurable success in a number of ways, including

18.75%

Overall Membership Growth In 3 Years

60%

Growth In Member Age 18-40 Over Last 5 Years

65%

Member Engagement (vs. 52% industry avg)

84.82%
90.41%
RETENTION INCREASE IN 3 YEARS

62%

Conference Growth Over 5 Years

100.7%

Net Assets Improvement In 5 Years

Give Us a Call

800-362-2546

we are here to help

Testimonials

What Our Clients Say

Is there anything else you’d like to add about your experience with us?

Thank you for making a significant impact in our organization with your partnership, expertise, and investment.

Emily Erkel
Alpha Delta Pi

If a potential client was on the fence about whether to work with RGI, what would you say to them?

RGI team members work diligently to understand your culture, get to know your leaders & members, and work as partners. They honor their commitments, meet all deadlines, and are fun to work with. They are truly invested in your organization and its success!

Emily Erkel
Alpha Delta Pi

Share a specific project or experience where RGI exceeded your expectations?

During an in-person work session to review member input and set our strategic initiatives, RGI used a number of tools to ensure each board member was independently in agreement with the decisions being made. They facilitated discussions and used tools to support group cohesion including a stuffed lion which is our mascot.

Emily Erkel
Alpha Delta Pi

What are two significant improvements that have resulted from the partnership with RGI?

We developed strategic plans and priorities for the organization using a wide-range of member input which led to a greater focus on all types of member engagement. We hired our first new executive director in 15 years and went through a successful onboarding process.

Emily Erkel
Alpha Delta Pi

How has partnering with RGI made your association successful?

RGI led The Julian Center board of directors through its strategic planning process. The process was valuable, and the plan is working out well.
Jeff Brown
The Julian Center

How has partnering with RGI made your association successful?

RGI provided both expertise and objectivity in gathering member input, analyzing and synthesizing ideas, and developing strategic plans.

Emily Erkel
Alpha Delta Pi

What are two significant improvements that have resulted from the partnership with RGI?

Since partnering with RGI, The Julian Center has re-focused on its mission which has resulted in better service to clients and improved financial position.
Jeff Brown
The Julian Center

Share a specific project or experience where RGI exceeded your expectations?

RGI exceeded expectations by easily overcoming challenges we presented as a client. We had a limited budget, to which they offered scaled-back options; we gave them a shortened timeline which they managed through seamlessly. They provided support with every detail, venue options, tech support, F&B recommendations, etc. They spent time understanding our organization before beginning their work.
Jeff Brown
The Julian Center

How has partnering with RGI made your association successful?

RGI employs the things they are good at to free our organization and its members to do the things we are good at. Without their management, we would simply not have the time or expertise to be as agile an organization as we are.
Jesse Ehnert
NCAC (National Council of Acoustical Consultants)

If a potential client was on the fence about whether to work with RGI, what would you say to them?

Talk to me and other clients. RGI has earned the confidence of their customers. They’ve been in business for a long time and their wisdom shows through in their work.
Jeff Brown
The Julian Center

Is there anything else you’d like to add about your experience with us?

The folks at RGI are just good people. They are the kind of people you enjoy working with. If you choose RGI, you will not regret it.
Jeff Brown
The Julian Center
What are two significant improvements that have resulted from the partnership with RGI?
RGI was instrumental in implementing outreach strategies to engage our membership during the COVID-19 pandemic. Those strategies are still in use and engagement has never been better. Additionally, RGI’s expertise in planning and logistics has resulted in more enticing annual meetings for our membership.
Jesse Ehnert
NCAC (National Council of Acoustical Consultants)

Share a specific project or experience where RGI exceeded your expectations:

Our organization has had challenges with our procedures for bringing in new member firms. RGI has been able to provide solid advice that has kept us on the right side of antitrust laws while growing our membership in a desirable way.

 

Jesse Ehnert
NCAC (National Council of Acoustical Consultants)

How has partnering with RGI made your association successful?

The history between RGI and CHPA allows for continuity and ongoing stability of our organization. We benefit from other RGI’s learnings and experience with the other organizations that RGI manages. Most importantly, the RGI staff working with CHPA has remained constant and this has allowed the level of confidence and comfort continue its forward momentum.

 

 

Corporate Housing Providers Association

If a potential client was on the fence about whether to work with RGI, what would you say to them?

I would say, with great certainty, that working with RGI would allow their organization to optimize their organizational goals while also providing another set of eyes to keep the organization moving in the desired direction.

 

Jesse Ehnert
NCAC (National Council of Acoustical Consultants)

How has partnering with RGI made your association successful?

RGI is an exceptional Association Management Company. Quite frankly, they set the standard for our market and create many pillars that other firms aspire to achieve. Partnering with RGI will either establish a baseline for organizational success or enhance the organization with new and innovative concepts. They meet clients where they are and work together on a plan to drive improvement forward.
Corey Martin
Mission Control

If a potential client was on the fence about whether to work with RGI, what would you say to them?

Hire RGI. It’s the business partner you never knew you needed.
Corey Martin
Mission Control

What are two significant improvements that have resulted from the partnership with RGI?

Their willingness to have difficult conversations with volunteer leaders and an innate ability to look ahead on operational things to come.
Corey Martin
Mission Control
Share a specific project or experience where RGI exceeded your expectations?
They pivoted our staffing model during a tough economic time. This adjustment aimed to focus on areas of greatest need. The strategic pivot enabled the organization to focus on initiatives necessary for future success while giving staff new opportunities to bring forward different ideas.
Corey Martin
Mission Control

Why do you feel that partnering with RGI makes your association successful?

The switch to RGI was a positive move for OGR in terms of reporting, support and accountability>
their expertise, support and experienced staff.

What are two significant improvements that have resulted from the partnership with RGI?
Accountability on finances, clear concise reporting.

Evan Strong
OGR (The International Order of the Golden Rule)

Why is partnering with RGI making your association successful?

Looking for a quality smaller management company where we are more than just a number.

 

 

Director
CLDA (Customized Logistics and Delivery Association )
What are two significant improvements that have resulted from the partnership with RGI?

Big improvements – better accountability and focused effort from staff

Director
CLDA (Customized Logistics and Delivery Association )

Why has partnering with RGI made your association successful?

RGI is the perfect mix between a small company’s personal touch and customer service approach and the expertise of a very large company. I think that is the key to their success.
Tim Cocchia
CLDA (The Customized Logistics and Delivery Association)
What are two significant improvements that have resulted from the partnership with RGI?
The significant improvement is all communication. We have received better reporting and information that will ultimately allow us to make better decisions moving forward.

 

Tim Cocchia
CLDA (The Customized Logistics and Delivery Association)

Share a specific project or experience where RGI exceeded your expectations:

RGI’s accounting and invoice approval process exceeded my expectations. It was simple to use and quickly improved our financial reporting processes.
Tim Cocchia
CLDA (The Customized Logistics and Delivery Association)

If a potential client was on the fence about whether to work with RGI, what would you say to them?

Other companies can talk a lot about what they can do, but RGI has delivered on what they promised during our management company search process.
Tim Cocchia
CLDA (The Customized Logistics and Delivery Association)

What are two significant improvements that have resulted from the partnership with RGI?

RGI helped ISAE move through some tough decisions and truly supported what was best for the organization. We’ve been able to grow into a better financial position because of their support and have a thoughtful strategic outlook we’re able to use as a guide to grow the organization.
ISAE (Indiana Society of Association Executive)

If a potential client was on the fence about whether to work with RGI, what would you say to them?

Go for it! RGI is an excellent partner and ISAE is better because of their support.
ISAE (Indiana Society of Association Executive)

Share a specific project or experience where RGI exceeded your expectations:

All ISAE events planned by RGI are well executed and thoughtful. The team is professional and helpful and makes everyone feel welcome.
ISAE (Indiana Society of Association Executive)

How does partnering with RGI make your association successful:

ISAE benefits from not only the incredible staff RGI provides, but the shared experiences of so many of their team. They provide excellent service as a true partner and we’re more successful because they’re alongside our organization providing support and advice at every turn.
ISAE (Indiana Society of Association Executive)
Is there anything else you’d like to add about your experience with us?
RGI’s experience in the space was an important part of our selection process.
Sigma Delta Tau
If a potential client was on the fence about whether to work with RGI, what would you say to them?
Give it a chance! The team was flexible and easy to work with – and was able to help us discuss “sticky” stuff in a measured manner.

 

Sigma Delta Tau
Share a specific project or experience where RGI exceeded your expectations?
Our strategic planning project went so well that we re-engaged to do a staff assessment, which resulted in a new structure, new leadership, and new engagement with the broader organization.
Sigma Delta Tau

What are two significant improvements that have resulted from the partnership with RGI?

1. Creation of new staff job descriptions; 2. Development of a 5-year strategic plan.

 

Sigma Delta Tau

How has partnering with RGI made your association successful?

Our partnership with RGI helped us to assess our organizational structure and identify necessary steps to position ourselves for success.
Sigma Delta Tau

Why do you feel that partnering with RGI has made your association successful?

When partnering with RGI on a project we had a specific purpose and goal in mind. They delivered on exactly what we needed.
Calvin Lee
Indiana Mineral Aggregate Association

What are two significant improvements that have resulted from the partnership with RGI?

There are a few significant improvements that have been realized as a result of partnering with RGI but the having the opportunity to train our board members on their roles and responsibility have been monumental to the success of our organization. This includes a leave behind document that allows us to be self sufficient where needed.

 

Calvin Lee
Indiana Mineral Aggregate Association

Share a specific project or experience where RGI exceeded your expectations?

We have enjoyed the flexibility that RGI has demonstrated to deliver beyond our expectations
Thank you for helping us to achieve our goals and deliver on a program that we are proud to put in front our board members as well as our committee chairs

 

 

Calvin Lee
Indiana Mineral Aggregate Association

If a potential client was on the fence about whether to work with RGI, what would you say to them?

A repeat customer in some cases speaks for itself. Not only did we partner with RGI once but we brought them back a second time.

Calvin Lee
Indiana Mineral Aggregate Association

What are two significant improvements that have resulted from the partnership with RGI?

1. Strategic planning at the national and state levels have helped us focus on our priorities. 2. The relationships that have been developed with RGI leaders has led to great collaboration with similar assocations/industries.

 

Sara Decatoire
Pivot Management Professionals

Share a specific project or experience where RGI exceeded your expectations?

Leslie and Mark exceeded my expectations leading our strategic planning process. They were professional and continued to push volunteers to dig deep into where they saw the future of the association.

 

 

Sara Decatoire
Pivot Management Professionals
If a potential client was on the fence about whether to work with RGI, what would you say to them?
I would tell the potential client that they will never regret choosing RGI and that their positive track record and reputation are well-deserved!
I have always enjoyed working with RGI and look forward to continuing to collaborate and share best practices.

 

Sara Decatoire
Pivot Management Professionals

How has partnering with RGI made your association successful?

Partnering with RGI provides us with expert advise for our clients from a trusted source. The wealth of knowledge that RGI Leaders possess is second to none.

 

Sara Decatoire
Pivot Management Professionals

Why has partnering with RGI made your association successful?

We are a volunteer-run organization with a working board. By partnering with RGI has helped us fulfill our mission. Our board and committees have the time to work on projects instead of focusing on how best to run the organization. Because of this, we are able to better serve individuals with Down syndrome, their families, and their medical providers.
DSMIG-USA (Down Syndrome Medical Interest Group)

What two significant improvements have resulted from the partnership with RGI?

Increase in membership and more sound financials.
DSMIG-USA (Down Syndrome Medical Interest Group)

Share a specific project or experience where RGI exceeded your expectations

RGI helps with our annual symposium. Having Emilie and her team support us has allowed us to provide a more up-to-date program with the use of technology that we didn’t have access to in the past.
DSMIG-USA (Down Syndrome Medical Interest Group)

If a potential client was on the fence about whether to work with RGI, what would you say to them?

We began partnering with RGI at the beginning of 2020 and have never looked back. Our organization has flourished with their support. We are bigger, better, and stronger than ever.
We are grateful to RGI for taking us on and helping us succeed!
DSMIG-USA (Down Syndrome Medical Interest Group)

How has partnering with RGI made your association successful?

RGI has give opportunity for OGR board to focus on our organization rather than the management of OGR. It is a breath of fresh air knowing that RGI has a team in place to handle the work ahead.

 

Director
OGR (International Order of the Golden Rule)

What are two significant improvements that have resulted from the partnership with RGI?

We have a huge cost savings by working with RGI and the number of resources we have from other associations within RGI is a benefit.
Director
OGR (International Order of the Golden Rule)
Share a specific project or experience where RGI exceeded your expectations:
We have a huge cost savings by working with RGI and the number of resources we have from other associations within RGI is a benefit.
Director
OGR (International Order of the Golden Rule)

If a potential client was on the fence about whether to work with RGI, what would you say to them?

We have a huge cost savings by working with RGI and the number of resources we have from other associations within RGI is a benefit.
Director
OGR (International Order of the Golden Rule)

RGI takes care of the day-to-day processes for NALS. Having a full-time job and trying to do everything that RGI does for NALS would become a full-time job in itself!

Debbie Sutton, CLP
NALS (National Association for Legal Support Professionals)

If a potential client was on the fence about whether to work with RGI, what would you say to them?

RGI has the experience and workforce to handle the day-to-day tasks and also will help you look out for the future of your organization.
Debbie Sutton, CLP
NALS (National Association for Legal Support Professionals)
RGI’s team wants NALS to be the best in the legal field and flourish. It is constantly working with NALS members to help their chapters be the best they can be!
Debbie Sutton, CLP
NALS (National Association for Legal Support Professionals)

If a potential client was on the fence about whether to work with RGI, what would you say to them?

To 100% go with RGI. They will be thrilled at the staff coverage, help provided, and overall experience with RGI handling their association. You don’t know opportunities your association is missing until you partner with RGI and benefit from their vast knowledge. We had an association that was dying and had many administrative issues. Since partnering with RGI we have experienced a real uptick in positivity from our membership and the legal community.

Amylyn Riedling, Certified PP, PLS
NALS (National Association for Legal Support Professionals)

Share a specific project or experience where RGI exceeded your expectations:

The onboarding process was a huge project and RGI handled it with grace and was able to unravel the information we had on hand quickly and efficiently – so the members did not have any real downtime in their experience.

Amylyn Riedling, Certified PP, PLS
NALS (National Association for Legal Support Professionals)

From the moment we were vetting RGI for our purposes through now, RGI has made us feel like we are a valued client every day. Leslie and Mark spent many meetings with the decision-makers for the switch to RGI. In these meetings, they made sure even if we did not choose RGI that we were aware of the issues and concerns they saw which would have to be addressed no matter what route we decided to take. They explained why these items needed to be addressed and best practices to use.

Amylyn Riedling, Certified PP, PLS
NALS (National Association for Legal Support Professionals)

Describe why you feel that partnering with RGI makes your association successful?

Our partnership with RGI has helped our association really move forward and towards the future. Our association has been around for 95 years and thanks to all of the work RGI has done and continues to do, we are looking forward to year 100.

Amylyn Riedling
NALS (National Association of Legal Support Professionals)

“You are so wonderful—still can’t believe how little stress I felt last week before/during the symposium. You really had such a major role putting on this event and it was such a great event. Thanks for all that you did”

Dr. Maria Stanley, MD
Conference Chair and Board Member, Down Syndrome Medical Interest Group - USA

Do it [Partner with RGI] – you won’t regret it. RGI helped our association take it to the next level when we made the move and now, 10 years later, we are most pleased with where we have come from and where we are going.

Steve Martin, CCIM, CPM
Past President, Indiana Commercial Board of REALTORS®

RGI has been very instrumental in our growth as an organization. I really can’t even imagine CHPA functioning without them. Our team is invaluable and very active. Given that most of the board members are busy executives, this is particularly critical. We are an industry with a large percentage of entrepreneurs. Folks are very engaged and actively volunteer BUT we really needed the structure and the active, intelligent participation and organization that RGI provides. I am confident that no other company could have gotten as far as we have gotten.

Ned Scharpf
Past President, Corporate Housing Providers Association

RGI really understands our industry. At times, it is hard to believe that they aren’t industry members and yet, they bring that objectivity needed. Further, our organization has never been more focused on key issues. They have really helped us address the needs of membership, delineate the mission of the organization in detail helping us develop a strategic plan with key milestones and goals. It has really helped keep us on track.

Ned Scharpf
Past President, Corporate Housing Providers Association

The two most significant improvements [from working with RGI] are 1) level of professionalism within the industry and to the general public; 2) increased membership resulting in higher revenues enabling the organization to focus on areas that will continue to help our mission and allow us to grow even more.

Ned Scharpf
Past President, Corporate Housing Providers Association

When my associations have looked to reinvent themselves and plan for the future, I have turned to RGI for their help in having us map out strategic plans. RGI’s team expertly helps boards focus on trends, outcomes and soliciting broad input from key stakeholders in crafting a plan, many times helping these leaders re-envision where the organization should be and how to most effectively and impactfully get there. On each plan that the RGI team has helped us craft, the organization has keenly focused on results – and our members have benefitted greatly from it.

Kevin Mayeux, CAE
Chief Executive Officer, National Association of Insurance and Financial Advisors

RGI has a wonderful staff that runs efficiently and professionally. A tremendous group of hard workers that always give 100% to the cause.

Jerry Hellman
Past Board Member, Corporate Housing Providers Association

Association leaders have significant responsibility to represent their fellow members’ interests and be good stewards of members’ financial investment in the organization. Working with RGI is the best choice you can make to ensure that you are leading your association in the right direction.

Adam Sherer
Past President, Corporate Housing Providers Association

As CHPA’s partners, RGI provides best-in-class talent sourcing and deployment to ensure association objectives are met. RGI spends the time to ensure articulation of a vision by association leaders then and works with them to develop plans and actions to achieve those goals.

Adam Sherer
Past President, Corporate Housing Providers Association

A significant result of the CHPA/RGI partnership is the development of CHPA’s strategic plan, resulting in improved financial results, increased engagement with members and a revamped website. Thanks to RGI’s partnership, CHPA benefitted from implementation of detailed processes and procedures to ensure appropriate operational/financial controls exist for organizational continuity.

Adam Sherer
Past President, Corporate Housing Providers Association

RGI IS A CRUCIAL MEMBER OF OUR LEADERSHIP TEAM. Their team is actively engaged in and focused on strategically managing our needs and helping us achieve our goals. The support we receive from RGI is at the core of our success, including membership growth. RGI helps us with a variety of business initiatives and they represent us with the utmost professionalism in delivering the services and support needed by our volunteer leaders.

Dave Caple
Past President, Corporate Housing Providers Association

RGI has been extremely responsive to the needs of our professional organization. As our membership continues to change, RGI has been an excellent partner to provide us with the resources we need. In the past few years, they have provided valuable direction to our organization for refining our strategy and goals and they have assisted us in finding new resources to serve members. They are always there to assist us in brainstorming solutions to address our emergent needs. RGI provides confidence and stability and is the key to attracting volunteers to serve on our board.

Jennifer McCaffrey, PhD, MPH, RD
President, Society for Nutrition Education and Behavior

From my perspective, SNEB has benefited greatly from being an RGI client. We have become a much smarter, fiscally responsible organization. Thank you to you and the other staff members.

Adrienne A. White, PhD, RD
Vice President, Society for Nutrition Education and Behavior

Having served on the board of directors for the Corporate Housing Providers Association (CHPA) for the last five years and as the current chair of the board, I can’t tell you how much I have appreciated the RGI management team and their ability to effectively support our evolving needs.

Jeff Brookhouser
President, Corporate Housing Providers Association

We have been pleased with RGI’s professionalism, responsiveness and organizational skills. In addition to improving the operations of our association, RGI has been instrumental in improving the organization of our annual meetings. RGI has also provided an editor for our quarterly newsletter who has significantly stepped up the quality of the content and layout, much to our members’ benefit. The improved newsletter has attracted many new advertisers and sponsors to our organization and has encouraged increased levels of support from our current sponsors. We are an association of professional consultants and appreciate RGI’s openness when discussing scope and budget for their services.

James E. Phillips, FASA
Past President, National Council of Acoustical Consultants

RGI brings a great deal of professionalism to the table and has systems that are set up to make processes flow smoothly as an organization. They also have brought great financial stability to the organization by watching all the details and actively engaging the board and the executive committee in all aspects of running the association without bogging everyone down, as we all have businesses to run.​

Steve Martin, CCIM, CPM
Past President, Indiana Commercial Board of REALTORS®

RGI Resource Center