Have you ever tried to lose weight? How about exercise more or finish that best-selling business book that is going to change your world? Does your organization have hurdles it

According to a Harvard Business Review, increasing your retention rate by 5% can increase your profits by 25%-90%. Not only does retention rate apply to membership, but especially those attending

The Indiana Society of Association Executives (ISAE) unveiled our newest marketing tool, a membership recruitment video, at the 2014 ISAE Annual Convention in Fort Wayne, Indiana. The membership recruitment video,

Most of my professional life has involved managing volunteers. I even hold certifications (CVA and CAE) attesting to my knowledge in this area, and I think I’m pretty good at

Volunteers: Can’t live with them, and you can’t live without them. If you work in association management, I’m sure you’ve heard the saying before. Many times, those who haven’t walked

Do you volunteer for other organizations? Do you serve on any volunteer boards? Do you donate your time to a charity or service organization? As association professionals, we tend to

When I was preparing to become a volunteer leader for the first time, I was taught an important lesson about working with volunteers. It was impressed upon me that every

Volunteer management is a critical skill for association professionals. After almost a decade of managing various committees and task forces, I thought I knew all the ins and outs of