Associations thrive on connection, collaboration, and continuous improvement. To stay relevant and responsive, they must regularly engage their members, not just to celebrate successes, but to learn, adapt, and evolve. Two powerful tools in this process are feedback and advice.
In association management, member engagement isn’t a single program, platform, or event; it’s the cumulative result of how members feel every time they interact with the organization. As a member services coordinator for two associations, the core function of my role involves working closely with
In today’s rapidly evolving world, associations face a critical challenge: staying relevant, responsive, and resilient. The key to meeting that challenge isn’t just innovation or strategy—it’s inclusion. Associations that embrace a mosaic of voices, perspectives, and lived experiences are better
As a whole, associations are anticipating robust growth in 2026, driven by digital transformation, AI adoption, and increased demand for personalized member experiences. An association’s ability to prioritize strategic relationship-building as a key component of this growth will be more crucial than ever. In
Member onboarding is one of the most critical, and often underestimated, moments in an association member’s lifecycle. It’s the first real opportunity to turn a new member’s decision to join into confidence, connection, and long-term engagement. When done well, onboarding sets expectations, builds momentum, and helps
For associations of all sizes, one of the most powerful tools for building deeper connections with current and prospective members is storytelling. Facts and figures have their place in communicating value, but shared experiences are what truly resonate with the
Awards are more than recognition. They are reflections of an association’s values and, when thoughtfully designed, an award program can elevate underrepresented voices, strengthen community ties, and highlight the broad range of contributions members make. A recent effort to create
Belonging. Many of us have a little fear of missing out (FOMO). I have a need to feel a part of or belong to several communities. Whether it’s being a part of Netflix to watch “the next big thing”, receiving
I’m sure we’ve all heard the phrase before: “You never get a second chance to make a first impression.” This saying holds true in the world of associations, where association staff often serve as the initial point of contact for
Associations thrive on connection, collaboration, and continuous improvement. To stay relevant and responsive, they must regularly engage their members, not
In association management, member engagement isn’t a single program, platform, or event; it’s the cumulative result of how members feel every time they interact
In today’s rapidly evolving world, associations face a critical challenge: staying relevant, responsive, and resilient. The key to meeting that
As a whole, associations are anticipating robust growth in 2026, driven by digital transformation, AI adoption, and increased demand for personalized
Member onboarding is one of the most critical, and often underestimated, moments in an association member’s lifecycle. It’s the first real opportunity to turn
For associations of all sizes, one of the most powerful tools for building deeper connections with current and prospective members
Awards are more than recognition. They are reflections of an association’s values and, when thoughtfully designed, an award program can
Belonging. Many of us have a little fear of missing out (FOMO). I have a need to feel a part
I’m sure we’ve all heard the phrase before: “You never get a second chance to make a first impression.” This
